YouTube cards not showing will decline viewer engagement. This article thoroughly explains what YouTube cards are, identifies the most common reasons behind this issue, and provides corresponding solutions for each one.
What Are YouTube Cards
YouTube cards, also known as YouTube info cards, serve a similar function to YouTube end screens. Both are added by creators during video playback to boost viewer engagement and encourage further content consumption. Unlike YouTube end screens, which appear only during the final few seconds of a video, YouTube cards can be inserted at any point within the video.
YouTube cards typically appear as small pop-up windows within videos. By incorporating polls, previews, external links, and call to action into YouTube cards, you can boost audience engagement and attract more viewers.
However, some creators may encounter issues with YouTube info cards not showing after uploading them to YouTube. The following details common causes of such problems and corresponding solutions. You can continue reading to learn more.
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Common Reasons for YouTube Cards Not Working
In this section, we will list common reasons why YouTube cards may fail to display. You can check each item to determine if these errors occurred during the creation and upload process of your YouTube cards.
1. Inappropriate Card Placement and Timing
YouTube cards can be placed anywhere within a video. If placed at the end of the video, they may be obscured by the recommended page displayed at the video’s conclusion. Therefore, we recommend actually playing the video to confirm whether this occurs.
Additionally, you can check whether YouTube cards have been placed outside the video duration, which may also prevent them from appearing.
2. YouTube Cards Are Not Enabled
Improper handling during YouTube card uploads is another factor that should not be overlooked. If you accidentally select Private or forget to save during upload, YouTube will not activate the card functionality.
3. Violation of YouTube Community Guidelines
Please note that you must have at least 1,000 subscribers to use YouTube card features. Additionally, cards will be disabled if their content violates YouTube community guidelines.
4. Incorrect YouTube Cards Size
Incorrect dimensions can also prevent YouTube cards from displaying. YouTube sets specific size requirements for different card types. For example, video cards typically measure 1280×720 pixels, while link cards and channel cards require a minimum size of 300×300 pixels.
5. Platform or Browser Malfunction
Due to certain technical reasons, YouTube may experience temporary service interruptions or outages, which may cause the YouTube card feature to malfunction. Moreover, cookies or cache in your browser may occasionally affect YouTube’s operation, causing YouTube cards to stop working.
How to Fix YouTube Cards Not Showing
Now, you can review effective solutions to fix the issue of YouTube cards not showing.
1. Check Your YouTube Card Dimensions and Configuration
If your card type does not meet YouTube’s specified card size requirements, please use relevant software to modify it. Then, in YouTube Studio, locate the video where you added the card under the Content section and ensure it is not set to Private status.
What’s more, if the card has not been saved, please re-upload and save it. By the way, position the card near the middle or close to the beginning of the video to ensure it displays correctly. After completing the above steps, you can use YouTube’s preview feature to check if the cards are displaying correctly.
2. Review Violation Notification
Please go to YouTube Studio to check whether your video or card content has received a policy violation notice. If you receive a notice, please address the relevant issues first.
If you are unfamiliar with YouTube’s community guidelines, you can review the policy training courses provided by YouTube. Or, you can visit the YouTube Help Center for detailed guideline explanations to avoid future violations.
3. Check Browser and Platform Operational Status
Troubleshooting browser and platform issues is an effective method for resolving YouTube cards not showing. Here are the specific methods:
- Clear your browser cache and cookie data to prevent excessive data from affecting YouTube performance.
- Try switching browsers and restarting YouTube to check if the card feature functions properly.
- Verify that YouTube is operating normally. If the issue stems from a platform-wide outage, contact YouTube through official support channels, such as email, to seek a resolution.
Overall, resolving YouTube card functionality issues requires a systematic troubleshooting approach that covers every aspect, from the cards themselves to operational workflows and platform-related problems. Only by paying close attention to these details can YouTube cards effectively boost audience engagement, thereby increasing overall channel traffic.
Conclusion
YouTube cards not showing can be frustrating, but it’s not unsolvable. This article provides a troubleshooting guide to help you easily restore YouTube card functionality. Now, simply follow the solutions above to resolve this issue yourself.

